Terms & Conditions

Welcome to MSP Technologies. By accessing or using our website and services, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. Use of Our Services

You agree to use our website and services only for lawful purposes. You must not use our platform in a way that may damage, disable, overburden, or impair the website or interfere with other users' access and usage.

2. Intellectual Property

All content, trademarks, logos, graphics, and intellectual property displayed on this website are owned by or licensed to MSP Technologies. Unauthorized use, reproduction, or distribution is strictly prohibited.

3. Service Terms

Services offered by MSP Technologies—including cloud computing, cybersecurity, IT support, and development services—are subject to specific service agreements. Any quotation or proposal is valid for a limited time unless stated otherwise.

4. User Obligations

You agree to provide accurate and current information when requested. You are responsible for maintaining the confidentiality of any credentials and for all activities under your account or systems we support.

5. Limitation of Liability

MSP Technologies will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website. We make no warranties or guarantees of service uptime or results unless agreed upon in writing.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these websites and do not endorse any products or services offered by third parties.

7. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

8. Governing Law

These terms shall be governed and construed in accordance with the laws of Alberta, Canada. Any legal action or proceeding relating to your access to or use of the services shall be brought exclusively in a court in Alberta.

9. Messaging & Mobile Data

By providing your phone number and opting in, you agree to receive SMS text messages from MSP Technologies for service updates, quotes, appointments, and support. Message frequency varies. Message and data rates may apply. You can cancel the SMS service at any time by texting "STOP" to our number. For help, reply "HELP" or email support@msptech.ca.

We do not sell, trade, or rent your personal information to others.

With the strict exception of mobile/SMS data outlined below, we may share certain information with trusted third-party service providers who assist us in operating our website and providing our services. These providers may access information only as necessary to perform services on our behalf and are subject to appropriate confidentiality obligations.

SMS/Mobile Messaging Privacy: MSP Technologies does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with any third party, affiliate, or partner for marketing or promotional purposes.

Mobile phone numbers and SMS opt-in information are used solely to provide the text messaging services, service alerts, customer support communications, appointment notifications, and other transactional or service-related messages that you have requested or authorized.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, service providers, or affiliates for marketing, promotional, or processing purposes.

10. Changes to the Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page, and the updated date will be noted above. Continued use of our website or services implies acceptance of the updated terms.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

MSP Technologies
191 Woodpecker Way, Fort McMurray
Alberta, Canada, T9K 0L3
Email: support@msptech.ca
Phone: 587.680.0480

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